The Incredible Journey of a Little Boy Who Loved Chocolate
And who loved sharing smiles just as much.
In the early 1960s, an eight-year-old boy named Michael Eskenazi was already wearing a chef’s hat in his family kitchen. He proudly served five-course meals and always ended them with a rich, chocolate-filled dessert. Chocolate was not just a treat. It was his passion.
As he grew up, Michael dreamed of becoming a great chef. Life pulled him toward clothing retail instead of cooking, but the dream stayed alive. Then everything shifted.
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A Life-Changing Trip and an Unexpected Twist
During a trip to Manhattan, Michael discovered gourmet cookie boutiques on almost every corner. Inspiration struck instantly. Days later, he was fired from his retail job. Most people would panic. Michael took it as a sign from above.
It was time to follow his dream.
He knew exactly what he wanted to do:
Bake the best cookies in the world and make people smile.
Creating the Original Félix and Norton Cookie Recipes
Back at home, supported by his wife and his close friend Félix, Michael committed himself to the ultimate challenge: create the perfect cookie.
His kitchen became a full-on cookie laboratory for nearly a year.
Different flours. Different butters. Endless chocolates.
Family and friends taste-tested hundreds of versions until the famous Félix and Norton recipes were perfected.
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The First Monsieur Félix and Mr. Norton Cookie Shop
On April 24, 1985, the first shop opened on Queen Mary Road in Montreal. To attract customers on day one, they hand-delivered cookies to local radio stations, hoping for a mention.
Every single host talked about them.
By 9 a.m., a line stretched down the block. Hundreds of cookie lovers waited for a taste.
The moment they tried them, it was love at first bite.
Within four years, eight boutiques opened across the city. Félix and Norton became a Montreal sensation, appearing on TV, radio and magazine covers. Their creative gift ideas like Cookie Bouquets and the Magnummm became must-have presents.
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Success, Setbacks and a Hard Turn
As demand exploded, they expanded to Ottawa and built a large bakery to keep up. But rapid growth came with challenges. Bad partnerships, tough market conditions and a few costly decisions eventually pushed the retail division into bankruptcy in 1998.
Only the factory, the recipes and the trademark survived.
Attempts to rebuild faced even more obstacles. Investments fell through. Opportunities collapsed at the last minute. After years of highs and lows, Michael stepped away to recover.
Rebuilding the Dream One Cookie at a Time
Michael knew the Félix and Norton brand still lived in the hearts of Montrealers. He knew people still craved warm, freshly baked cookies. The question now was simple.
How could he bring warm cookies directly to the people again?
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Montreal’s First Cookie Food Truck
Before food trucks were trendy, Michael launched a bright pink, eco-friendly truck with a full baking kitchen inside. It served warm cookies wherever it stopped.
The response was immediate. Fans old and new lined up for a taste. The love for Félix and Norton returned stronger than ever.
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A New Generation of Cookie Lovers
Supermarkets soon wanted high-quality cookies from a brand people already adored. That is why Félix and Norton cookie dough and desserts now appear in stores like Loblaws, Metro, Longos, Provigo, IGA and many more across Canada.
And the comeback did not stop there.
In the last two years, three new Félix and Norton stores have opened around Montreal, bringing warm, freshly baked cookies back to neighbourhoods that missed them. The excitement has been incredible and more stores are on the way. Montrealers asked for the return of their favourite cookie shop, and the answer is finally here.
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9 comments
bonjour, Est-ce qu’il est possible d’inverser l’Adresse de livraison et de facturation pour la commande nnuméro #161186
merci
À la fin des années, il y avait une personne qui possédait une franchise de Félix & Norton dans la ville de Victoriaville et mon épouse de l’époque et moi avions envisagé de posséder une franchise de Félix & Norton, mais après mûres réflexions, nous avons abandonné l’idée d’embarquer dans cette aventure.
Hii! I’ve been a fan of Felix and Norton since I was a child, my mom used to bring me to the eaton center location as well as the old port truck every summer. I was so sad to see the st-laurent shop close but I’m very happy that you guys opened a new location downtown! Menage à trois and Ebony&Ivory will always be my fav:)
My family and I have been enjoying F&N cookies since the beginning….onto the next generations. We love them fresh and always have some in the freezer waiting to be baked!
Hi I’ve had your cookies since the 90s and you are a Montréal legend in my book ! Cheers from me and all my cookie-loving friends.
Was so happy to see a location in the West Island. It is my go-to host/hostess gift !
As one of the “original” F&N employees at the Queen Mary location in the late 80’s (and later for several years at the downtown Ste. Catherine St. location), it was very nostalgic for me to walk into a location right next to Schwartz’s on St. Laurent today. It was a great place to work and I remember my co-workers, and especially Michael, Gina and Susan, very fondly. It was also quite re-assuring to see some “Ménage-a-trois” on the rack. Good luck and thanks for the memories!
Can’t wait to continue the tradition and bring our grandson to see the most amazing cookies in the world come fresh, out of the oven!! See you there ❤️😎❤️
I happily shared your link on my Facebook page.
Wishing you much-deserved success in your new store! a will definitely be a regular!
Cheers to you! 🥂🥂