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FAQ - Frequently Asked Questions
 

I would like to have a cookie gift delivered. Where should I call to arrange this?
The following Monsieur Félix & Mr. Norton Cookie stores deliver:

Montreal area

Montreal Eaton Centre:

514-844-3592

Place Vertu: 514-334-7452
Fairview Pointe Claire: 514-630-1111


 
Toronto area

Markham Town Centre:

905-479-2172

 

How long will the cookies stay fresh?
Cookies packaged in our airtight tins will remain enjoyable for up to 5 days. (Of course, as they do not contain any artificial additives or preservatives, they are at their very best when enjoyed as fresh as possible.)

 

How can I get nutritional information about your products?
All stores are provided with this information and can share it with you, or you can send us an e-mail request.

 

Do Monsieur Félix & Mr. Norton cookies contain any trans-fats? 
All of our cookies are made with butter, no margarine or other fats. Butter does contain small amounts of naturally occurring trans-fats; this represents a very small proportion of the total fats.

 

Are any of your flavours nut-free?
Some of the flavours we make do contain nuts. While every precaution is taken in our production facility when changing flavours, there is always the possibility that any product could come into to contact with nuts, and therefore we advise any person with nut allergies to be extremely cautious with our products.

 

Are you cookies PEANUT-free?
Yes, our cookies are manufactured in a PEANUT-FREE facility, but as stated above, flavors containing other nuts are manufactured in this facility.

 

Are you cookies kosher?
Yes, cookies are manufactured in a certified kosher plant. Copies of our kosher certificates are available upon request.

 

What is the Mobile Cookie Bakery?
The mobile cookie bakery was designed specifically for events, and allows us to bake and serve our delicious gourmet cookies on site fresh, anywhere at any time. To see photos, and for information on the mobile bakery, visit our website at www.urgence-biscuits.com, or call 514-983-0849

 

Can I purchase cookie dough to bake and sell cookies at my place of business?
Yes, this is possible. Please contact company founder and President Michael Eskenazi at 514-570-4118 or by email at:
michael@felixandnorton.com for information on products, services and pricing.

 

 

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